DIRECTIONS FOR PREPAID SERVICE
1) Dial Access Number: 1-800-245-4999. (If you are calling from New York City, area codes 718, 212 or 516, all domestic and international calls are 2 cents cheaper if you use the following access number: 718-534-1440). The NYC access number can also be used with unlimited nationwide long distance services to save you 2 cents/minute.
2) Dial Your PIN Number, followed by “#” if your PIN is less than 10 digits. (If using the service from a line you've already registered with the service you don't need to dial your PIN.)
3) Dial the destination number followed by the "#" sign. Simply hangup when you finish the call. If you’d like to make multiple calls stay on line and hit the “#” key twice.
If you have memory dialing on your phone, you can use this feature to store the access number and facilitate your calling.
To recharge your service 24 hours a day, simply click on https://www.switchgateway.com/login.php?id=1 or visit our website www.ustranscom.com. Type in a username and password under `Not a member`? Save the link to your browser for future recharges. With this link you may also review your current month´s calls, your recharge history, and set up numbers where you are calling from, thus eliminating the need to enter your PIN.
You may also call us at 1-866-422-4742 to recharge or for customer service, or email us at ustrans@ustranscom.com
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